Software Product Maintenance Outsourcing

The demands for new features of software products are always on the rise. Moreover, new software features have to remain compatible with the underlying technology framework. e-motion software assists companies that have developed in-house applications, based on the Oracle e-Business Suite, keep their critical applications up-to-date and relavent to their ever changing business environment.

e-motion has two modes of service, Version control and Product Testing.

Software Product Maintenance Process

Version Control

Keeping software products free from bugs involves extensive maintenance efforts across new releases. These efforts increase as the number of versions for the same product increases. Hence cleaning existing software products and maintaining upgraded versions becomes necessary, but it is a mundane process. As a result most software companies go into partnership with service providers who have the ability to provide a team with redundant technology skills just to support the old installations and sustain the newer versions.

Minor bug fixes

The team analyzes and corrects minor problems that are detected by the customer.

Minor system adaptations

These are done when additions or changes are made to the hardware and software system or components controlled by the software product.

Minor feature additions

Minor functional adjustments or performance improvement is done as required by the customer.